Customer Service
Reolink
About this role
A technical support role providing assistance through phone, email, and chat, diagnosing and resolving software and hardware issues, and maintaining customer satisfaction. The position involves guiding customers, documenting interactions, and staying updated on technological trends.
Skills
About Reolink
reolink.comReolink is a global security-camera company that designs and sells cameras and complete surveillance systems for homes and businesses, including PoE/IP, Wi‑Fi, battery-powered models, NVRs, and video doorbells. The company emphasizes affordable, DIY-friendly solutions with mobile apps, remote viewing, and options for local or cloud storage plus features like motion detection and smart alerts. Trusted by over 2 million users and featured in major media, Reolink distributes worldwide through its online store and channel partners.
Recent company news
EQS NewsReolink Reveals New AI Box and Flagship 24 MP Triple-Lens Security Camera at CES 2026 | Corporate
Jan 7, 2026
Poc NetworkReolink TrackFlex Floodlight WiFi (Review)
4 weeks ago
Montgomery AdvertiserHome security company says these 10 Alabama cities are most dangerous in the state
Aug 5, 2025
TechliciousReolink’s New Cameras Focus on Privacy and Battery Life
1 month ago
GizmodoReolink’s New Floodlight Camera Uses Sensors and AI to Detect Where It Can’t See
Sep 5, 2025
About Reolink
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Reolink.
Salary
$75k – $101k
per year
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