RC Business Solutions
A role focused on enhancing customer retention and satisfaction through proactive engagement and tailored solutions.
RC Business Solutions is a Jamaica-based nearshore BPO and contact center operating from Kingston, Mandeville, and Treasure Beach. They deliver 24/7, fluent-English customer support and back-office services—phone, chat, email, sales/upselling, and regulated-industry workflows—designed for U.S. clients. Security and compliance are core: HIPAA, PCI, and SOC II frameworks, US-based hosting, redundant fiber, and access-controlled facilities. The company emphasizes structured training and quality assurance while targeting 30–45% labor cost savings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RC Business Solutions.
RC Business Solutions didn’t post a salary, so this is our estimate from similar listings.
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