Ma Labs, Inc
The Customer Service role at Ma Labs in San Jose involves processing product returns, conducting failure analysis, and managing day-to-day RMA receiving activities while ensuring high-quality service for customers. The position works closely with internal departments and requires strong communication, attention to detail, and the ability to handle a fast‑paced environment.
Headquarters
San Jose, California, United States
Company Size
201-500 employees
Founded
1983
Ma Labs is an IT distributor specializing in PC components, computer hardware and software, servers, laptop systems, digital signage and consumer electronics. It offers a broad catalogue — CPUs, storage (SSDs, flash), DRAM, motherboards, graphics cards, displays, networking, peripherals and more — to VARs, resellers, system integrators, OEMs, cloud computing centers and vertical-market customers. Ma Labs provides just-in-time integration services, flexible payment terms and logistics support to accelerate deployments. The company positions itself as a partner delivering wide product choice, technical integration and competitive pricing for commercial and enterprise resellers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ma Labs, Inc.
Ma Labs, Inc didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role