Customer Service/Dispatch
NearU, and Affiliate Regional HVAC Branches
About this role
The Customer Service Representative III manages service requests, dispatches calls to technicians or field staff, and makes outbound calls to customers. They act as a communication hub to ensure timely responses, accurate scheduling, and high customer satisfaction.
Skills
Qualifications
About NearU, and Affiliate Regional HVAC Branches
nearu-services.comNearU (NearU Services) is a company focused on revolutionizing the Home Services industry. It combines a people-centric mindset with process-driven operations and technology-enabled tools to improve how home services are delivered. NearU's mission is to change home services for the better by enhancing experiences and outcomes for both customers and service providers.
About NearU, and Affiliate Regional HVAC Branches
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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