Customer Services Associate
Royalbrassandhose
About this role
A Customer Services Associate at Royal Brass and Hose supports customer satisfaction by processing orders, answering inquiries, and fulfilling customer needs. The role involves managing order entry, responding to customer questions, and ensuring timely fulfillment of orders.
Skills
Qualifications
About Royalbrassandhose
royalbrassandhose.comRoyal Brass & Hose is an online distributor and e-commerce provider of mobile-equipment components, specializing in hydraulic and pneumatic products such as hoses, fittings, adapters, PTO drives, and fasteners. Their site offers a searchable parts catalog by part number or keyword, account management, order history, and list/ordering tools geared to dealers, fleets, repair shops, and service technicians. Royal Brass & Hose emphasizes sourcing high-quality replacement and OEM-style components to support maintenance and repair of heavy and mobile equipment.
About Royalbrassandhose
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Royalbrassandhose.
Salary
$84k – $120k
per year