Customer Services Officer

Carmarthenshire County Council is hiring Customer Services Officers on a temporary contract to provide first‑point‑of‑contact support for a wide range of council services. The role primarily handles telephone enquiries but also assists via face‑to‑face, digital, email and social media channels, aiming to resolve issues at the initial contact. Candidates must have strong communication, IT and interpersonal skills and will work 37 hours per week across various locations in Carmarthenshire.