astranahealth
Astrana is seeking a Customer Services Representative to provide inbound and outbound support to members, providers, and health plans, handling calls, documentation, and outreach while maintaining confidentiality. The role requires fluency in Cantonese or Mandarin and involves assisting with appointments, authorizations, and various member services in a fully remote, full‑time capacity.
Astrana Health is a provider-centric, technology-powered healthcare company that helps deliver accessible, high-quality, and high-value care to all. It offers an end-to-end technology platform that underpins an integrated healthcare delivery system, enabling providers to participate in value-based care arrangements. By aligning incentives around outcomes and cost efficiency, the platform supports sustainable, patient-centered care. With data-driven tools and streamlined workflows, Astrana aims to improve patient outcomes while reducing the total cost of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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