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Customer Services / Scheduling Manager at Deutsche Bank - ApplyBlast

Customer Services / Scheduling Manager

Deutsche Bank

5 days ago

3.8 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Customer Services / Scheduling Manager coordinates retail plumbing and water specialist services, serving as the primary point of contact for customers booking recurring maintenance and managing technician schedules. This role ensures timely, reliable service delivery while optimizing the use of the ServiceM8 job management platform. The position requires strong experience with ServiceM8, a background in plumbing or field service operations, and a passion for excellent customer service.

Responsibilities

Coordinate retail plumbing and water specialist services
Manage technician schedules and ServiceM8 job records
Handle customer inquiries and recurring service bookings

Skills

About Deutsche Bank

db.com

Headquarters

Frankfurt, Hesse, Germany

Company Size

10001+ employees

Founded

1870

View Profile

Deutsche Bank is a global financial services provider headquartered in Frankfurt am Main, offering a broad range of services including corporate banking, investment banking, private banking, and asset management. It serves corporates, institutions, and private clients across locations worldwide. The bank is also committed to sustainable finance, targeting €900 billion to support low-carbon transition and ecosystem conservation.