Customer Services Specialist
Curtiss(2 months ago)
About this role
The role serves as the primary point of contact for customer inquiries related to products, services, and equipment failures, ensuring timely and accurate information handling. It involves coordination with customer service representatives, supporting the sales team in building positive customer relations, and providing reports on equipment failure trends to management.
Required Skills
- Communication Skills
- Customer Relations
- Reporting Methods
- Collaboration
- Problem Resolution
Qualifications
- Export-Controlled Information Clearance
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