Customer Service/Sales

This role manages the end-to-end processing of customer purchase orders, from entry to shipment, while handling material tracking, communication, and coordination with logistics. The position serves as a customer advocate, managing relationships with 3-10 standard-level customers and supporting internal departments with documentation, invoicing, and issue resolution. The ideal candidate will facilitate customer calls, attend meetings, and ensure compliance with company policies and cGMP standards in a fast-paced environment.