Customer Solution Center Service Representative II

USAJOBS

2 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

The role involves handling inbound and outbound calls for a healthcare organization, assisting members, providers, and other stakeholders with inquiries related to eligibility, claims, programs, and payments. The position emphasizes customer service, knowledge of healthcare terminology, and documentation in systems, supporting the organization’s mission to provide access to quality healthcare for low-income communities.

Skills

Qualifications

High School Diploma or Equivalency1 Year Customer Service Experience in Healthcare

About USAJOBS

usajobs.gov

USAJOBS is the U.S. federal government’s official employment website that connects job seekers with federal jobs across the United States and around the world. The site lets users search and apply for positions, create and manage profiles, upload resumes and documents, and receive application notifications. It also highlights specialized hiring paths and resources for veterans, students and recent graduates, individuals with disabilities, and other groups, and provides guidance on secure, official .gov hiring processes.