Customer Solutions Advocate (Collections) - Cincinnati, OH - Full Time
Fifth Third Bank(1 month ago)
About this role
A Customer Solutions Advocate (Collections) at Fifth Third Bank handles delinquent consumer accounts, proposing and documenting solutions for mid-stage to high-risk delinquencies in line with investor, legal, and company guidelines. The role supports risk mitigation and compliance while helping to maintain a positive customer experience within the bank’s risk appetite.
Required Skills
- Collections
- Customer Service
- Negotiation
- Communication
- Detail Oriented
- Conflict Management
- Call Center
- Data Entry
- Microsoft Office
- Time Management
+3 more
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
View more jobs at Fifth Third Bank →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Fifth Third Bank
Similar Jobs
Collections Representative I
AvidXchange, Inc.(26 days ago)
Collections Representative
Newrez LLC(1 month ago)
Collections Specialist III
MANUFACTURERS AND TRADERS TRUST COMPANY(22 days ago)
Collections Agent – High Value At Risk (HVAR)
BMO US(1 month ago)
Collections Specialist III
MANUFACTURERS AND TRADERS TRUST COMPANY(1 month ago)
Bilingual Collections Agent – High Value At Risk (HVAR)
BMO US(1 month ago)