Customer Solutions Advocate (Collections)
Fifth Third Bank
About this role
A Customer Solutions Advocate at Fifth Third Bank handles delinquent accounts by communicating with customers, identifying solutions to avoid repossession or bankruptcy, and providing excellent customer service in a fast-paced call center environment. The role involves mentoring peers, documenting accounts, and adhering to risk management policies.
Skills
Qualifications
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
Recent company news
The Business JournalsFifth Third C-suite leader retiring after three decades with downtown Cincinnati-based bank
19 hours ago
Fort Worth ReportBryan Enzler named regional manager of Texas for Fifth Third Bank
5 days ago
Business WireFifth Third Named Editors’ Choice: Best Lender for Buying Now and Refinancing Later by U.S. News & World Report
17 hours ago
Fifth Third Bancorp - Investor RelationsFifth Third Enters Alabama with Ambitious Growth Plan
Aug 12, 2025
Simply Wall StreetAre Fifth Third (FITB) Dividends And App Upgrades Reframing Its Tech‑Efficiency Investment Story?
1 day ago
About Fifth Third Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fifth Third Bank.
Salary
$30k – $40k
per year