Customer Solutions Advocate(Collections)
Fifth Third Bank(1 month ago)
About this role
A Customer Solutions Advocate (Collections) at Fifth Third Bank works under direct supervision to manage mid- and late-stage delinquent consumer accounts, ensuring documentation aligns with departmental, investor, and legal guidelines. The role supports multiple consumer products and contributes to risk mitigation and a positive customer experience within the bank's policies.
Required Skills
- Collections
- Customer Service
- Communication
- Negotiation
- Conflict Management
- Time Management
- Data Entry
- Microsoft Office
- Skip Tracing
- Analytics
+1 more
Qualifications
- High School Diploma or Equivalent
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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