Customer Solutions Engineer II

Cyngn(13 days ago)

HybridFull TimeSenior$90,000 - $130,000Customer Success and Operations

About this role

Cyngn is seeking a professional in deployment and customer success roles to manage solutions from pre-sales to post-sales, improve internal processes, and engage with customers closely to ensure effective deployment of autonomous industrial vehicles. The role involves collaboration across multiple teams, customer interaction, and continuous process enhancement within a fast-paced, innovative environment.

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Required Skills

Solution Engineering
Deployment Planning
Customer Success
Project Management
Automation
Operational Support
Sales Support
Lean Principles
Autonomous Vehicles
Warehouse Automation

Qualifications

Bachelor’s or Master’s degree in Industrial Engineer, Robotics, Mechanical Engineering, Electrical Engineering, or a related field.
5-7+ years of relevant experience

About Cyngn

cyngn.com

Cyngn designs industrial autonomous mobile robots and autonomy solutions to automate material handling, offering DriveMod tuggers and forklifts that execute demanding towing and lift tasks with precision. Their platform pairs retrofittable hardware with AI-driven autonomy and fleet-management software for safe, scalable navigation and orchestration in warehouses, manufacturing, and logistics operations. Cyngn focuses on reliable deployments that integrate with existing workflows to cut labor costs, increase throughput, and improve operational consistency.

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