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Customer Solutions Engineer (remote, Eastern Time zone (ET)) at Checkly - ApplyBlast

Customer Solutions Engineer (remote, Eastern Time zone (ET))

Checkly

3 months ago

Remote

Full Time

Senior

2 applicants

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About this role

Checkly is seeking a Customer Solutions Engineer to support engineering teams and agents in ensuring application performance and reliability. This role involves deep technical engagement with customers, including solving reliability problems, conducting technical evaluations, and assisting with implementations. The position requires strong coding skills in JavaScript/Node.js and the ability to leverage AI tools to accelerate customer-facing work.

Responsibilities

Solve real reliability problems for customers using Checkly platform
Support prospects through technical evaluations alongside sales team
Assist existing customers with technical questions and implementations
Contribute to technical documentation and internal playbooks
Share customer learnings with Product and Engineering teams

Skills

About Checkly

checklyhq.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2018

View Profile

Checkly is an application reliability platform that offers "Monitoring as Code," enabling developers to seamlessly integrate testing, monitoring, observability, and incident management into their workflows. Utilizing tools like Playwright and OpenTelemetry, it allows teams to proactively detect, communicate, and resolve application performance issues. Checkly's solution streamlines incident response with contextual alerts and automates status updates, facilitating a more efficient development process across various environments. With robust features designed for both public and internal applications, Checkly helps organizations ensure optimal application performance and uptime.