Customer Solutions Manager - Bilingual (Spanish)
PRA Group(18 days ago)
About this role
This role involves leading and managing a team engaged in debt collection activities, focusing on coaching, compliance, and productivity. It requires overseeing team performance, enforcing policies, and supporting employee development within a regulatory framework.
Required Skills
- Team Management
- Customer Service
- Performance Management
- Regulatory Compliance
- Debt Collection
- Coaching
- Leadership
- Communication
- Data Analysis
- Disciplinary Actions
Qualifications
- High School Diploma or Equivalent
- 3+ years in debt collection or related industry
- Supervisory Experience
- State Licensing (if applicable)
About PRA Group
pragroup.comPRA Group delivers nonperforming loan solutions that drive success through a long-term focus and customer care.
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