mashable
The Customer Solutions Manager serves as the primary point of contact for high-value clients, driving customer success through technical support, relationship management, and strategic problem-solving. This role involves educating clients on product utilization, troubleshooting complex issues, and collaborating with internal teams to identify growth opportunities. The position requires leveraging data analytics and AI tools to enhance reporting, automate workflows, and deliver actionable insights to stakeholders.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2005
Mashable is a global, multi‑platform media and entertainment company that publishes news, features, reviews, and buying guides focused on technology, digital culture, and entertainment. Using its own proprietary publishing technology, Mashable produces curated roundups and timely coverage for a dedicated, influential audience across the web, social channels, and regional editions. The site emphasizes accessible, trend‑driven storytelling and maintains editorial standards and cross‑platform distribution on outlets like Facebook, Twitter and YouTube.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mashable.
mashable didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role