Customer Solutions Officer (Retentions)
Citi
About this role
The Customer Service Analyst 1 in CBPS at Citi is a multi-skilled role supporting offshore clients by addressing external customer issues across escalation, retention, collections, billing and telesales. The role focuses on providing ongoing customer service support and acting as a point of contact between internal partners and external clients.
Skills
Qualifications
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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About Citi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Citi.
Salary
$44k – $60k
per year