Edmund Optics
The Customer Solutions Supervisor leads a team of Customer Solutions Representatives, overseeing daily workflow, service levels, and quality across phone, email, chat, and other channels. This role ensures exceptional customer experiences, manages escalations, and collaborates with cross‑functional teams to improve processes and address complex issues.
Headquarters
Barrington, New Jersey, United States
Company Size
1001-5000 employees
Founded
1942
Edmund Optics is a supplier of optical components, imaging products, and photonics equipment for industrial, biomedical, defense, and research applications. The company also provides optical design, manufacturing, and assembly services for custom and OEM systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Edmund Optics.
11% above the average for this role
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