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Customer Solutions at Sentry - ApplyBlast

Customer Solutions

Sentry

1 day ago

4.2 on Glassdoor

New York City, New York, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Solutions role at Sent focuses on post-sales support, guiding developers and agents through onboarding, activation, and ongoing technical support for messaging and voice APIs. This position involves troubleshooting delivery and routing issues, building strong customer relationships, and identifying opportunities for account growth and expansion. The ideal candidate will act as a trusted technical partner to ensure customer success and retention.

Responsibilities

Guide new customers through API integration and onboarding processes
Debug delivery, routing, and compliance issues using API logs
Build trusted technical partnerships to drive customer retention and expansion

Skills

About Sentry

sentry.io

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2011

View Profile

Sentry is a powerful application performance monitoring and error tracking platform designed for developers and software teams. It provides tools that help users identify, resolve errors more effectively, and learn continuously from their applications. Sentry enables teams to gain better visibility into their codebase, enhance the user experience, and accelerate their development processes. By leveraging Sentry, organizations can ensure higher software quality and improved operational performance.