Customer Specialist Support Advisor (BNE)
Transurban(25 days ago)
About this role
A Customer Specialist Support (CSS) Advisor at Transurban is a mid-level customer operations role focused on supporting customer experience for hardship and complaint matters and contributing to the continuous improvement of customer care. The role is based in Brisbane and works closely with internal and external stakeholders to support Transurban's transport services. It aligns with the company’s mission to deliver safer, smarter and more sustainable roads.
Required Skills
- Contact Centre
- Credit Collections
- Reporting
- Dispute Resolution
- Customer Service
- Stakeholder Management
- Negotiation
- Empathy
- Problem Solving
- Case Management
About Transurban
transurban.comAs one of the world’s largest toll-road operators, everything we do works to get people where they want to go, as quickly and safely as possible – from designing and building new roads to researching new vehicle and road safety technology.
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