Assembled
The Customer Strategist role at Assembled involves owning customer relationships and driving measurable results from implementation through renewal and expansion. The position requires analyzing customer data and workflows to optimize demand forecasting, staffing, and AI integration while collaborating with internal teams to shape product development and expansion strategies. This role focuses on turning complex operational challenges into actionable business improvements for enterprise clients.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
Assembled is a modern support operations platform that combines contemporary workforce management with AI-powered issue resolution to scale exceptional customer support. It helps leading brands optimize omnichannel staffing, gain visibility into agent and BPO performance, and automate high-quality customer experiences. By unifying staffing, analytics, and automated resolution, Assembled enables scalable, efficient support across channels. The platform is designed for enterprises seeking measurable improvements in service levels, costs, and agent productivity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Assembled.