Customer Strategy & Governance

This role serves as the voice of the customer and trusted advisor to ensure ERP solutions align with client objectives and maximize investment in the Epicor platform. The position involves leading portfolio planning, prioritization, and program management for major ERP engagements while overseeing financials, resource allocation, and delivery profitability. Key responsibilities include facilitating executive steering committees, managing risks and change, and driving stakeholder relationships to support long-term partnerships and business growth.