Customer Success Account Manager
WH Freight(1 month ago)
About this role
The position serves as the primary liaison between National Account Executives and key national accounts, focusing on customer satisfaction and issue resolution. It involves managing contracts and identifying growth opportunities while supporting new service implementations and special projects.
Required Skills
- Customer Communication
- Contract Management
- Performance Analysis
- Customer Service
Qualifications
- Bachelor’s Degree in Business or Related Field
- 2+ Years of Transportation Experience
- Proficiency in Microsoft Office
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