brivo
The Customer Success Account Manager (CSAM) serves as the primary post‑sale contact, driving customer satisfaction, product adoption, and strategic alignment with Brivo's Access Control and Video solutions. The role focuses on managing a portfolio to meet recurring revenue and net revenue retention targets, while identifying upsell and cross‑sell opportunities and acting as the voice of the customer internally.
Headquarters
Bethesda, Maryland, United States
Company Size
201-500 employees
Founded
1999
Brivo provides cloud-based access control, video intelligence, and visitor management through the Brivo Security Suite. It unifies access, video surveillance, and visitor management in a cloud-based platform for enterprises and property managers across industries such as enterprise, multifamily, commercial real estate, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for brivo.
brivo didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role