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Customer Success Account Manager at Microsoft - ApplyBlast

Customer Success Account Manager

Microsoft

1 month ago

4.0 on Glassdoor

Goodwood, Ontario, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Success Account Manager helps customers realize value from Microsoft cloud and AI investments by building trusted relationships and aligning customer priorities with Microsoft capabilities. This role involves developing Customer Success Plans, coordinating delivery activities, and driving value realization across Microsoft investments. The position offers flexibility to work from home up to 50% of the time.

Responsibilities

Build trusted relationships with customer stakeholders and Microsoft teams
Develop and execute Customer Success Plans to drive measurable outcomes
Coordinate delivery activities to accelerate cloud adoption and AI transformation

Skills

Qualifications

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related fieldMicrosoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

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