Event Temple
Event Temple is seeking a Customer Success Advisor to serve as a trusted advisor and advocate for hotel industry clients, leveraging technical and business expertise to resolve issues and drive customer satisfaction. The role involves managing inbound inquiries, diagnosing problems, contributing to knowledge base articles, and collaborating with engineering teams to improve the product. This position requires a proactive individual who can work independently in a remote environment while meeting key performance indicators related to customer experience and retention.
Headquarters
Vancouver, British Columbia, Canada
Company Size
11-50 employees
Founded
2016
Event Temple is a cloud-based venue management platform for hotels, wedding venues, clubs, conference centres and other event spaces. It centralizes enquiries, quoting, diaries, bookings, CRM and invoicing to streamline event operations and improve sales efficiency. The system offers online booking capabilities, automated workflows, reporting and integrations with third‑party tools to reduce admin and improve the client experience. Event Temple positions itself as a replacement for spreadsheets and paper processes, focused on ease-of-use and helping venues scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Event Temple.