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Customer Success Advocate at 1-800 Contacts - ApplyBlast

Customer Success Advocate

1-800 Contacts

6 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

A customer service representative at 1-800 Contacts provides exceptional service by handling inbound calls, offering expert advice, and resolving customer issues in a fast-paced environment. The role emphasizes customer satisfaction, problem-solving, and maintaining high performance metrics.

Skills

About 1-800 Contacts

1800contacts.com

Headquarters

Draper, Utah, United States

Company Size

1001-5000 employees

Founded

1995

View Profile

1-800 Contacts is a leading online retailer specializing in contact lenses and related eye-care products. The company streamlines ordering with online prescription management, reorders and fast shipping, plus customer support that helps verify prescriptions and answer fit questions. They sell major brand lenses, solutions and accessories through their website and mobile app, focusing on convenience, refill reminders, and easy delivery for everyday wearers.