Customer Success Agent - Call Center Representative
Freedom Mortgage(1 month ago)
About this role
The Agent, Customer Success will support FMC’s Call Center operations by providing exceptional service to customers, answering queries and resolving issues. This role requires strong communication skills and a positive attitude while multitasking in a fast-paced environment. The agent will engage with customers primarily over the phone and through written communication, ensuring confidentiality and data security are maintained.
Required Skills
- Customer Service
- Communication
- Multitasking
- Problem Solving
Qualifications
- High School Graduate/GED
About Freedom Mortgage
freedommortgage.comWe can help you buy a home, get cash from your home’s equity, or refinance. We provide exceptional mortgage servicing to more than 2.7 million homeowners!
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