Customer Success Agent - Call Center Representative
Freedom Mortgage(23 days ago)
FloridaOnsiteFull TimeJunior$42,975 - $58,366 (estimated)Customer Service
Apply NowAbout this role
The Agent, Customer Success at Freedom Mortgage supports call center operations in Jacksonville, FL, serving as a primary point of contact for customers. The role focuses on delivering exceptional service by answering inquiries, resolving issues, and maintaining customer satisfaction while representing company policies and standards.
Required Skills
- Customer Service
- Call Handling
- Communication
- Multitasking
- Data Security
- Policy Explanation
- Teamwork
- Time Management
Qualifications
- High School Diploma/GED
About Freedom Mortgage
freedommortgage.comWe can help you buy a home, get cash from your home’s equity, or refinance. We provide exceptional mortgage servicing to more than 2.7 million homeowners!
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