Customer Success Agent (m/w/d)
Fiserv(25 days ago)
About this role
A Customer Success Agent at Fiserv works within the fintech/payments organization to support customers on matters related to receivables, invoices, and payment processes. The role involves interacting with customers via written and phone channels and liaising with internal teams to ensure professional handling of billing and payment issues.
Required Skills
- Customer Support
- Receivables
- Dunning Runs
- Invoice Corrections
- Payment Processing
- Dispute Resolution
- Documentation
- Ticketing Systems
- CRM
- Excel
+4 more
About Fiserv
fiserv.comFiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
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