TheGuarantors
TheGuarantors is seeking a Customer Success Analyst to guide renters in qualifying for their dream homes while expanding access across the country. This role involves managing a pipeline of deals, proactively following up with customers, and communicating via phone and email to drive revenue and improve the user experience. The position requires a customer-centric mindset with strong analytical skills and fluency in both English and Mandarin.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2015
TheGuarantors is a U.S. fintech company that expands rental access and affordability through a digital platform offering lease guarantees, rent coverage, and Zero‑Gap renters insurance. It serves renters, brokers, and property owners/operators across multifamily, single‑family, student housing and independent landlords, helping increase occupancy, accelerate lease‑ups, reduce bad debt, and combat renter fraud. Backed by insurer partnerships and data‑driven underwriting, TheGuarantors provides risk transfer and compliance solutions that simplify leasing and protect owner revenue. Landlords and brokers use its products to improve conversions and ensure tenant compliance while renters get alternatives to traditional security deposits.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TheGuarantors.
3% below the average for this role