ELSA
The Customer Success Analyst supports B2B customer operations by combining customer support, data analysis, process improvement, and automation. This role works closely with Customer Success Managers and B2B clients to ensure smooth operations, monitor customer engagement, and improve scalable workflows. The position involves managing customer activation, analyzing key success metrics, and identifying opportunities to automate and optimize processes.
Headquarters
Ixelles, Brussels, Belgium
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ELSA.