Customer Success and Project Manager, ERP Managed Services Practice
BDO Canada(14 days ago)
About this role
BDO is seeking a Customer Success and Project Manager to lead ERP/CRM technology solution delivery and managed services projects. The role involves overseeing client portfolios, managing teams, and ensuring service excellence while fostering continuous improvement and innovation. It offers an opportunity to engage in strategic client relationships within a supportive, growth-oriented environment.
Required Skills
- ERP
- CRM
- Project Management
- ITIL
- Agile
- Stakeholder Management
- Budgeting
- Leadership
- Change Management
- Solution Delivery
Qualifications
- 7+ years experience in ERP/CRM
- ERP/CRM certifications (asset)
- Experience with senior leadership
- Certifications: Agile (CSM), ITIL, PMP
- Degree in IT, Business, or related field
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