Branch International
Branch International is seeking a Customer Success Associate to manage customer queries, evaluate loan applications, prevent fraud, and handle collections and repayment issues. This 6-month contract role focuses on delivering efficient customer service while supporting credit risk and product improvement initiatives. The position requires strong communication skills and a proactive approach to resolving customer challenges.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2015
Branch International is a leading mobile personal finance app with over 100 million downloads, primarily serving emerging markets across Africa and India. The app offers a comprehensive suite of digital banking services including instant loans, money transfers, bill payment, high-yield investments, savings, and a debit card — all 100% smartphone-based with no physical documentation required. Branch leverages machine learning, world-class data science, and international fintech best practices to provide fair financial access to underserved populations around the globe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Branch International.
Branch International didn’t post a salary, so this is our estimate from similar listings.
36% above the average for this role
Credit & Collections Specialist
EXEMPLIS
Fraud Analyst
Astron Energy
Collections & Risk Manager a/k/a Risk Mitigation Manager
First Northern Credit Union
Collections & Risk Manager a/k/a Risk Mitigation Manager
First Northern Credit Union
Collections & Risk Manager
First Northern Credit Union
Credit Risk Manager
IPF Digital