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© All Rights Reserved. ApplyBlast.com
Fullbay
The Customer Success Associate at Fullbay supports low-touch customers by managing a portfolio to drive product adoption, mitigate churn, and support renewals through data‑driven workflows and targeted outreach. The role involves analyzing health signals, leading virtual engagement sessions, collaborating on lifecycle campaigns, and documenting interactions in CRM tools.
Fullbay is a web-based shop management platform built specifically for heavy‑duty truck and trailer repair shops. It centralizes shop workflows—estimates, invoicing, work orders, parts management, technician scheduling, and reporting—to streamline operations and improve profitability. Designed for the unique needs of heavy‑duty repair businesses, Fullbay replaces generic shop tools with industry-specific features and integrations that help owners run faster, more efficient, and more profitable shops.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fullbay.
3% below the average for this role
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