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Customer Success Associate Director, E-commerce at CommerceIQ - ApplyBlast

Customer Success Associate Director, E-commerce

CommerceIQ

24 days ago

3.0 on Glassdoor

Remote

Full Time

Director

33 applicants

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About this role

CommerceIQ is seeking a Customer Success Associate Director, E-commerce to manage and grow relationships with enterprise clients, ensuring successful product adoption and driving profitable revenue growth. The role involves onboarding, training, and providing strategic direction to customers while collaborating with cross-functional teams to optimize ecommerce performance. This position requires a blend of CPG and ecommerce expertise to help clients maximize their market share through data-driven insights and platform best practices.

Responsibilities

Drive customer adoption and growth of the CommerceIQ platform
Develop and execute joint success plans to maximize client value
Provide data-driven content recommendations and optimizations across retailer platforms

Skills

Qualifications

Bachelor's degree in Business, Marketing, Communication, Economics or related field

About CommerceIQ

commerceiq.ai

Headquarters

Mountain View, California, United States

Company Size

201-500 employees

Founded

2012

View Profile

CommerceIQ is a unified AI platform for retail e‑commerce teams that automates and optimizes selling across major marketplaces like Amazon and Walmart. Its purpose‑built modules—Copilot for Amazon, Digital Shelf Optimization, Retail Media Management and Ally AI teammates—combine analytics, recommendations and automated execution to streamline sales, advertising and shelf operations. CommerceIQ helps brands and retailers grow market share and profitability by unifying data, workflow orchestration and AI‑driven actions across commerce channels.