Customer Success Associate
CEQUENS
About this role
A Customer Success Associate at a Telecommunications company supports customers in achieving their goals through proactive engagement, education, and problem-solving. The role focuses on ensuring customer satisfaction and driving long-term success through personalized support and communication.
Skills
About CEQUENS
cequens.comCEQUENS is a CPaaS and business communication platform that provides SMS and Voice APIs for building programmable communications into applications and workflows. It emphasizes innovative CPaaS and omnichannel solutions to bridge communication gaps between businesses and customers. Developers and enterprises use CEQUENS to implement and scale multi-channel messaging and calling experiences across customer interactions.
Recent company news
PR NewswireCEQUENS receives IFM "Most Innovative Communication Platform" Award
Dec 7, 2020
DailynewsegyptCequens enlisted as WhatsApp Business Solution provider
Nov 5, 2020
intlbmCequens And stc Kuwait Alliance Revolutionizes Telecom Services
Apr 3, 2024
Campaign Middle EastServiceplan Middle East announces partnership with Cequens
Aug 16, 2022
Gulf BusinessCequens announces new hires as part of five-year expansion plan
Nov 28, 2022
About CEQUENS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CEQUENS.
Salary
$237k – $330k
per year