Customer Success Associate

The Customer Success Associate serves as the primary point of contact for hedge funds and general partners, ensuring the timely, complete, and accurate submission of investment data to Allocator's platform. This role involves managing end-to-end manager relationships, leading onboarding processes, and utilizing AI tools to automate data collection and resolve reporting issues. The position offers a pathway to broader customer success responsibilities, including client support and direct relationship management, within a collaborative and innovative environment.