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Customer Success Associate at Voltus - ApplyBlast

Customer Success Associate

Voltus

12 days ago

3.6 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Customer Success Associate at Voltus manages the end-to-end onboarding of new customer sites into the energy market, ensuring they are ready to perform and start earning. This role serves as the main point of contact for customers, coordinating with internal teams to streamline data collection, hardware installation, and testing. The associate continues to support customers through dispatch events and seasonal updates as part of the ongoing account team.

Responsibilities

Run onboarding projects end to end and keep site status current
Coordinate with site contacts and operations leads on curtailment plans
Support customers through dispatch events and follow up on underperformance

Skills

About Voltus

voltus.co

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2016

View Profile

Voltus is a demand-response and energy-market platform that helps businesses and asset owners unlock revenue by monetizing load flexibility and distributed energy resources. Using award‑winning technology and market expertise across all nine U.S. wholesale power markets, Voltus enrolls, aggregates, bids, and dispatches resources to maximize payments for grid services. The company manages program qualification, compliance, forecasting, and performance monitoring so customers can capture revenue without operational burden. Utilities, developers, and commercial/industrial customers use Voltus to optimize energy revenue while supporting grid reliability and decarbonization.