Customer Success Consultant
Join Modern
About this role
This role involves supporting and maintaining customer satisfaction by helping users adopt new features, set up campaigns, and receive training on the platform. The job is centered around customer success and support within an educational technology environment.
Skills
About Join Modern
moderncampus.comModern Campus provides higher education management software and digital engagement tools designed for modern learners. Their platform helps colleges and universities personalize communication and support across the student lifecycle—from recruitment and enrollment to engagement, retention, and student success—using analytics and automation to improve outcomes. Modern Campus emphasizes massively personalized digital experiences to boost student engagement and institutional efficiency. Institutions can explore its suite of solutions and request demos to evaluate fit.
About Join Modern
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Join Modern.
Salary
$60k – $80k
per year