WWEX Group
The Customer Success Coordinator manages foundational operations and daily processes for assigned accounts to ensure optimal customer service and a seamless experience with GlobalTranz. This role involves building accurate transportation management system (TMS) entries, coordinating with sales and finance teams, and monitoring shipments for timely delivery. The coordinator contacts customers promptly to address needs and maintains satisfaction with the logistics partner.
WWEX Group is a third-party logistics and shipping company that brings together Worldwide Express, GlobalTranz, and Unishippers under one umbrella, serving small and midsize businesses with parcel, LTL, truckload, and global shipping solutions. The company has merged with Auctane to form ShipStation Global, an AI-driven intelligent logistics platform combining a powerful freight network with shipping software. It serves over 3 million customers and handles approximately 3 billion shipments per year.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WWEX Group.
WWEX Group didn’t post a salary, so this is our estimate from similar listings.
347% above the average for this role
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