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Customer Success Director, Customer Data Platform (CDP) at Rokt - ApplyBlast

Customer Success Director, Customer Data Platform (CDP)

Rokt

1 month ago

3.7 on Glassdoor

New York, New York, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Customer Success Director for the Customer Data Platform (CDP) leads the customer success function within the marketing and advertising industry. This mid-senior level role focuses on driving customer satisfaction and retention for the CDP product line. The position requires managing strategic relationships and ensuring the successful adoption of the platform by clients.

Responsibilities

Lead customer success initiatives for the Customer Data Platform
Drive customer adoption and retention strategies
Collaborate with cross-functional teams to enhance platform value

Skills

About Rokt

rokt.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Rokt is an ecommerce technology company that uses AI-driven relevance to unlock revenue and enhance customer experiences during the Transaction Moment™ — spanning cart, payment, and post-purchase confirmation. Trusted by 33,000+ clients globally and powering over 10 billion transactions annually, Rokt offers a suite of products including Rokt Brain, Rokt Network, Rokt Catalog, Upcart, Pay+, Aftersell, Thanks, and Rokt Ads. Rokt also operates mParticle, an end-to-end customer data platform that unifies and activates customer data in real time across hundreds of integrations.