Customer Success Director
SalesForce1 Inc(1 month ago)
About this role
A Director-level Customer Success Manager at Salesforce supporting enterprise Life Sciences (Pharma and Med Tech) customers under the Signature Success Plan. The role serves as a named, strategic advisor to help customers realize value from the Salesforce platform and AI offerings. It focuses on driving adoption of Core Clouds (including Agentforce and Data Cloud) and partnering with internal teams and executive stakeholders to align technology to business outcomes.
Required Skills
- Multi-Cloud
- Account Management
- Relationship Building
- Executive Communication
- Consultative Selling
- Escalation Management
- Platform Knowledge
- Cross-Functional Collaboration
- Risk Management
- Adoption Strategy
Qualifications
- Agentforce Specialist
- Administrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Data Cloud
- Advanced Administrator
- Platform App Builder
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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