HiveWatch
HiveWatch is seeking a Customer Success Director to own the full post-sale experience across its entire customer base, spanning account management, implementation, and support. Reporting to the VP of Sales, this leader will build a team of 4–6 direct reports and create scalable processes for onboarding and account health while working closely with product and engineering. The role requires diagnosing gaps in existing operations and developing playbooks to drive retention and growth for both enterprise and mid-market clients.
Headquarters
El Segundo, California, United States
Company Size
51-200 employees
Founded
2020
HiveWatch is a cloud-based GSOC Operating System that centralizes security operations and incident management, enhancing GSOC performance with AI-powered automation. The platform automates triage and response workflows, reduces false positives and manual work, and provides analytics and reporting to improve situational awareness. Designed for security operations centers, central stations, and enterprise security teams, HiveWatch integrates with existing security tools and devices to streamline monitoring and incident response.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HiveWatch.
HiveWatch didn’t post a salary, so this is our estimate from similar listings.
58% above the average for this role
Ryan Schonfeld
May 13, 2025