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JPMC
The Customer Success Director leads the Central Infrastructure Platforms team to enhance customer success strategies and cultivate lasting relationships for major clients. This role focuses on driving product adoption, expansion, and retention while establishing best practices and collaborating with cross-functional teams. The position involves overseeing customer health metrics, managing onboarding journeys, and serving as a cloud technology advisor for internal business units.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role