Customer Success Engineer, VIP
Automattic Careers(8 days ago)
About this role
Automattic's WordPress VIP division is seeking a Customer Success Engineer to provide technical support and consultation to enterprise clients. This role involves handling complex technical challenges, offering architectural guidance, and strengthening customer relationships in a remote, global context.
Required Skills
- WordPress
- PHP
- JavaScript
- HTML
- CSS
- REST APIs
- Git
- Troubleshooting
- Customer Support
- Support Engineering
About Automattic Careers
automattic.comAutomattic is a distributed technology company on a mission to “make the web a better place” by building and supporting open‑web products. Best known for WordPress.com and its contributions to WordPress.org, the company also runs services like WooCommerce, Jetpack, Akismet, and Tumblr that power publishing, e‑commerce, and site management. Automattic provides hosting, developer tools, and services for creators and businesses with an emphasis on open source, privacy, and accessibility. It operates as a remote‑first company focused on community‑driven stewardship of the web.
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