higher people
The Customer Success Engineer is responsible for managing a portfolio of school accounts to ensure adoption and successful renewals. This role involves owning inbound customer communication, creating customer-facing resources, and running professional development sessions for teachers. The position focuses on driving customer impact and retention through the use of AI tools and internal systems.
HigherPeople is a people-first talent platform that helps organizations recruit, engage, and retain top talent. They offer recruitment services, talent strategy, and people operations support to scale teams while preserving culture. The approach blends modern hiring practices with data-driven insights to create a humane and efficient candidate experience. Serving startups and growing businesses, HigherPeople aims to enable sustainable growth through strong people practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for higher people.
93% above the average for this role