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Customer Success Engineer at Forward Networks - ApplyBlast

Customer Success Engineer

Forward Networks

9 days ago

4.3 on Glassdoor

Virginia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

Forward Networks is seeking a Customer Success Engineer to provide post-sales technical leadership and subject matter expertise to its Federal client base. The role focuses on driving technology adoption, resolving technical issues, and collaborating with internal teams to ensure high levels of customer satisfaction. This position requires a strong background in networking fundamentals and experience working with multiple network vendors.

Responsibilities

Provide post-sales technical leadership to client base
Serve as subject matter expert for technology adoption
Troubleshoot technical issues and document resolution steps

Skills

Qualifications

B.S. Computer ScienceTS/SCI w/ a CI Poly Clearance

About Forward Networks

forwardnetworks.com

Headquarters

Santa Clara, California, United States

Company Size

51-200 employees

Founded

2013

View Profile

Forward Networks builds network digital twin and assurance software for mission‑critical, multi‑vendor networks. Its flagship product, Forward Enterprise, creates a scalable digital twin of physical and virtual infrastructure so operators can simulate, verify, and analyze network behavior across large deployments. The platform is used to validate intent and configurations, run what‑if change analyses, accelerate troubleshooting, and ensure compliance and change safety in complex enterprise and service‑provider environments.